Privacy Policy

Sophie's Maple Boutique

1. Information About the Collection of Personal Data

We are pleased that you are visiting our website and thank you for your interest in Sophie's Maple Boutique. In this privacy policy we explain how we collect, use, and protect your personal data when you visit or make a purchase through our website.

Personal data refers to any information that can identify you personally.

2. Responsible Party

The responsible party for data processing under the General Data Protection Regulation (GDPR) is:

Sophie's Maple Boutique
Email: info@sophiesmapleboutique.com

The responsible party determines the purposes and means of processing personal data.

3. Secure Data Transmission

Our website uses SSL or TLS encryption to protect your personal data and confidential information such as orders or inquiries.

You can recognize a secure connection by the “https://” in the address bar and the lock icon in your browser.

4. Data Collection When Visiting Our Website

When visiting our website without registering or submitting information, we automatically collect certain data transmitted by your browser.

This may include:

  • Website pages visited

  • Date and time of access

  • Amount of data transferred

  • Referring website

  • Browser type and version

  • Operating system used

  • IP address (possibly anonymized)

This data is processed to ensure the stability and security of our website.

5. Use of Cookies

Our website uses cookies to improve the user experience and enable certain functions.

Cookies are small text files stored on your device.

Cookies may be used for:

  • remembering shopping cart items

  • improving website functionality

  • analyzing website traffic

You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain website functions.

6. Contacting Us

If you contact us via email or contact forms, the personal data you provide will be used only to process your request.

Your data will be deleted once your request has been fully handled, unless legal retention requirements apply.

For inquiries you can contact us at:

info@sophiesmapleboutique.com

7. Customer Account and Order Processing

When placing an order or creating an account, we collect personal data necessary to process the transaction.

This may include:

  • Name

  • Billing and shipping address

  • Email address

  • Payment information

  • Order details

This information is used solely to process and fulfill your order.

8. Use of Data for Marketing

If you subscribe to our newsletter, we may send promotional emails about products, offers, or updates from Sophie's Maple Boutique.

You can unsubscribe at any time using the unsubscribe link in the email or by contacting us directly.

9. Review Reminder

After placing an order, we may send you a one-time email reminder asking you to review your purchase.

This helps us improve our service and provide better information to other customers.

You may opt out of such reminders at any time.

10. Payment Providers

To process payments, your payment data may be shared with secure payment providers such as PayPal or other payment services used on our website.

Your payment data is transmitted only for the purpose of completing the transaction.

11. Shipping and Order Fulfillment

To deliver your order, your shipping information may be shared with shipping providers and logistics partners responsible for delivering your package.

This data sharing occurs only when necessary to fulfill your order.

12. Social Media Links

Our website may include links to social media platforms such as:

  • Facebook

  • Instagram

When clicking these links, you leave our website and the respective platform’s privacy policy will apply.

13. Online Advertising and Analytics

Our website may use marketing and analytics tools such as:

  • Google Analytics

  • Google Ads

  • Facebook Pixel

These tools help us analyze website traffic, measure advertising effectiveness, and improve our marketing.

14. Rights of the User

Under data protection laws, you have several rights regarding your personal data, including:

  • Right to access your data

  • Right to correct inaccurate data

  • Right to request deletion of your data

  • Right to restrict data processing

  • Right to data portability

  • Right to withdraw consent at any time

  • Right to file a complaint with a supervisory authority

15. Data Retention and Contact

We store personal data only as long as necessary to fulfill contractual obligations or comply with legal requirements.

After the retention period expires, the data will be securely deleted.

If you have questions about this Privacy Policy or your personal data, please contact us:

Email: info@sophiesmapleboutique.com